Job Description

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If you are hired provisionally in the title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.

Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, child care, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

Under the direction of the Deputy Regional Managers, with great latitude for the exercise of independent action and initiative, the Job Center Director is responsible for the overall administration and functioning of the FIA Job Center to assist public assistance recipients to achieve their highest level of self-reliance by providing a continuum of services, including Public Assistance (PA) and food stamp benefits, job search, and other related services targeted to this population.

This position is interchangeable and is utilized in any FIA Job Center/Model Office location or specialized FIA Job Center/Model Office location which includes, but is not limited to, the Family Services Call Center, Union Square Job Center, Refugee Job Center, and Residential Treatment Services Center.

The Family Independence Administration (FIA) is recruiting for one (1) Administrative Job Opportunity Specialist NM II, to function as Job Center Director, who will:

1. Direct the on-site management, planning, and monitoring of all activities that contribute to the timely delivery of varied public assistance to eligible persons/families by ensuring that the expenditure of public funds through the public assistance programs is in conformity with Federal and State laws and all relevant Agency policies; ensures compliance with mandated signage being properly displayed.

... (additional responsibilities can be similarly formatted for clarity) ...

Hours/Shift: 8:30am – 5:00pm

Minimum Qualifications:

• A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or
• A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to the above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or
• Education and/or experience equivalent to the above, with college credits substituting for experience at a rate of 30 semester credits per year of experience, with the condition that all candidates must meet the minimum education and supervisory experience requirements.

Preferred Skills:

• Well Organized, Excellent Communication Skills (verbal and written), Knowledge of Cash Assistance Processes, Superior Leadership/Supervisory Skills, Ability to work well in a fast-paced deadline-driven environment.

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