Key Responsibilities:
· Provide technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
..., with a track record of collaborating across teams to align on goals and execute on initiatives * Experience with X, LinkedIn, Hubspot are required Candidate Details: *Seniority Level - Mid-Senior *Minimum Education - Bachelor's Degree *Willingness to...
...collaborative, high-performing culture.The Role:Were seeking a service management and incident response expert with hands-on experience in... ...plans, uniting business units, IS teams, and Service Engineers to achieve outstanding outcomes. Your leadership will ensure...
...Technical Project Manager, NPI for a Global Consumer Product Company in Cupertino, CA Summary: Seeking an Engineering Service candidate... ..., verbal and written. ~ Willingness to collaborate with remote teams during China-friendly hours. ~ EE background highly preferred...
...your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentRCH Health Information ManagementScheduled Weekly Hours20Starting Pay Rate Range$22.18 - $27.73(Determined by the knowledge, skills, and experience...
...Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at Job SummarySummary: As... ..., you will assist with the overall management of the EVS/housekeeping Department.Essential Duties and Responsibilities:Maintains...