Job Description

Job Description

Job Description

MAIN FUNCTION:

Assist in the planning, implementation, maintenance, and support of Electronic Data Interchange (EDI) systems, ensuring efficient data exchange with customers, suppliers, and other business partners.

QUALIFICATIONS:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration or a related field. Relevant certifications (e.g., EDI certifications, SQL certifications) are a plus.
• Minimum of 10years of experience in EDI operations.
• Technical Proficiency: Basic understanding of EDI technologies, standards, and protocols.
  • Supply chain documents: Exposure to documents such as 832, 850, 855, 856, 860.
  • 3rd Party Logistics (3PL) and Warehouse Management System documents: Familiarity with documents such as 940, 945, 943, 944, 947, 846, 856.
• Knowledge of AS2, S/FTP XML, S/ and other data interface formats.
• Experience with industry standards (e.g., ANSI X12, EDIFACT).
• Proficient with relational database design and SQL.
• Analytical and problem-solving skills: Ability to troubleshoot issues and implement solutions.
• Communication Skills: Strong verbal and written communication skills.
• Adaptability: Willingness to stay updated with advancements in EDI technologies.
• Attention to Detail: Ability to ensure accuracy in data exchange and documentation.
• Time Management: Ability to manage multiple tasks and projects simultaneously.
• Customer Service Orientation: Strong focus on providing excellent support to internal and external stakeholders.
• Team Collaboration: Ability to work effectively in a team environment.

WORKING CONDITIONS:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

KEY RELATIONSHIPS:

• PNY Staff: Collaborate with internal teams to support EDI operations.
• Vendors: Assist in managing relationships with EDI technology vendors.
• Customer and Supplier EDI Counterparts: Support data exchange processes and resolve issues.

DUTIES AND RESPONSIBILITIES:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support EDI projects: Assist in new implementations, upgrades, and enhancements.
• Serve as an EDI contact: Provide initial support for issues from customers and suppliers.
• Understand project requirements: Communicate requirements from customers, suppliers, and internal departments.
• Resolve transaction processing issues: Follow department reporting and communication procedures.
• Assist in writing test cases and performing project testing.
• Support data gathering and analysis: Understand business strategy requirements.
• Generate and analyze EDI transaction reports: Identify trends, issues, and opportunities for improvement.
• Monitor EDI transactions: Ensure timely and accurate data exchange.
• Document EDI processes: Maintain detailed documentation of EDI configurations and procedures.
• Provide training: Conduct training sessions for end-users on EDI systems and processes.
• Maintain compliance: Ensure EDI processes comply with industry standards and regulations.
• Coordinate with IT teams: Work closely with IT and development teams to ensure seamless integration of EDI systems.
• Participate in meetings: Attend and contribute to team meetings and project discussions.
• Continuous Improvement: Suggest and implement process improvements to enhance EDI efficiency and accuracy.

COMPENSATION:

The base salary range for this position is $85,000 to $115,000; the exact salary depends on several factors such as experience, skills, education, and budget.

BENEFITS OVERVIEW:

We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.

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