This position is responsible for developing engaging and interactive training content for multiple business lines and multiple markets. You will design content for online self-directed courses, virtual and in person instructor-led courses including course materials for participants and facilitators. You’ll train employees in a roll-out environment and provide train-the-trainer to instructors. You will participate in meetings with management and/or subject matter experts to perform needs analysis and content approvals. You’ll create training scope, project plans and story boards for curriculum designs. You will follow a project plan with deadlines and keeps team informed. You’ll analyze results by measuring the impact of the training designed. The scope of this job requires travel nationwide for up to 1-6 weeks at a time to support our expanding infrastructure. Occasionally some evenings and/or weekend assignments to complete projects. Occasionally spend time observing field employees performing their essential job duties. Requirements include strong one-on-one and group presentation and facilitation skills, basic understanding of adult learning theories and instructional design methodologies, excellent verbal/written communication skills, ability to self-manage and work independently, excellent organizational and time management skills, ability to develop content which influences and directs learning, research and analytical skills, customer service and sales orientation, advanced knowledge of Microsoft Office and Teams, and desirable knowledge of Vyond, Adobe software, and Articulate Storyline. Benefits include health coverage, 401(K) with company match and pension, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts. AAA is the largest federation of AAA clubs in the nation with 14,000 employees in 21 states helping 17 million members, committed to diversity and delivering legendary service.
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